Parents & Guardians

DOES MY CHILD Need A PASSPORT?

You'd be amazed how many times we are asked this question! Be assured that passports are not required to visit the Isle of Wight.

IF WE LIVE ON THE ISLAND CAN WE DROP OFF AND PICK UP OUR CHILD AT THE CENTRE?

If you are based on the IOW then your child's group leader will let you know whether you are expected to drop off your child at the centre or whether other travel arrangements have been made. There is plenty of parking in our on-site car park if you are dropping them off and we have disabled access right up to the house.

Does my child need to bring their own bedding and towels?

Yes, we supply a pillow and duvet, but guests will need to bring a pillow case, single bottom sheet, single duvet cover/sleeping bag and towel. The grounds can get muddy at any time of year and so separate shoes/slippers for indoors are also required all year round. 

WHAT IS THE SLEEPING ACCOMMODATiON like? 

The house is divided up into various accommodation zones on different floors. Within each zone there are a variety of bedrooms for both young people and adults. Young people sleep in bedrooms with between 2 and 8 beds (mainly bunk beds) and most rooms have a wash basin and mirror. Your child's group leaders will organise who stays in which dorm room, and normally these will be in separate girls and boys areas with their own showers/toilets nearby. Leaders sleep in their own rooms in each zone.

If the group is camping in the grounds then their tents will be pitched in our dedicated camping zone. However, the group will have access to toilets and showers in the Laing Room, which also serves as a 'meeting and eating' space too.

CAN I contact MY CHILD DURING THEIR STAY?

Westbrook does not have a public phone. Your child's group leaders should have given you an emergency number to use during the visit should you need to contact them or your child urgently. Please note that mobile phone reception is rather intermittent on the site and so you may need to keep trying in order to get through.

Do you cater for special dietary needs?

Our kitchen staff are very used to dealing with a wide variety of dietary requirements whether due to allergies, for religious reasons or personal choice and we do our best to cater for 'fussy eaters' too! Your child's group leader will ask you to let them know if your child has any dietary needs and they will then pass this information on to us. It is vital that parents pass on the correct information to the leaders so that we can prepare suitable meals for all those visiting us. 

MY CHILD HAS A DISABILITY OR ADDITIONAL NEED. WILL THE SITE BE ABLE TO ACCOMMODATE THEM?

We want everyone to be able to experience a residential at Westbrook and so we have made some adjustments to the buildings to make the centre as accessible as possible.

There is a ramp at the back entrance to the building for those who need wheelchair access, and this leads to our disabled access room on the ground floor (which is equipped with a flashing fire sounder for those with a hearing impairment). Situated next to this room is a disabled access toilet with walk-in shower. The main lounge and dining area are also nearby on the ground floor and we have a wheelchair lift in the dining area for access to the upper tier of seating.

The Laing Room (games room) is a short distance up the drive. It is wheelchair accessible and has a disabled toilet and walk-in shower.

The grounds are quite bumpy in places and some areas are on a slope, but wheelchair users do find they can move around with a little help, although in the winter months when the grounds are wet and muddy this can be more challenging. 

If you need more specific information about whether a young person with a specific disability or additional need will be able to visit Westbrook please don't hesitate to get in touch.

hELP! My child JUST GOT HOME AND HAS REALISED they HAVE LEFT SOMETHING BEHIND.

If your child finds they have left something behind we will probably find it when we check the house after your stay. We notify group leaders of anything that we find and keep items for six weeks before donating them to a local charity shop (unless items  are valuable, in which case we will keep them for three months). If you contact your group leader, or the centre, within these timescales we will arrange a suitable delivery (at your expense) or you may collect from us if you live locally.